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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Millicent Ballard

October 28, 2025

5  out of  5
rating by Millicent Ballard
"Lance and crew are awesome! He’s super easy to work with, always quick to respond, and actually takes the time to explain things in a way that makes sense. You can tell he really cares about his clients and wants to make sure you’re covered the right way. I always feel taken care of — couldn’t ask for a better agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Marisela Logsdon

October 27, 2025

5  out of  5
rating by Marisela Logsdon
"It was my first time with State Farm, and I had a great experience! The staff was very friendly, patient, and explained everything clearly. I felt very comfortable and well taken care of. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Kenya Henley

October 24, 2025

5  out of  5
rating by Kenya Henley
"I recently switched to Lance Taylor - State Farm Insurance for my auto and rental insurance, and I couldn't be happier with the experience! From the moment I signed up, everything has been smooth sailing. For my auto insurance, the coverage options were affordable, and Ms. Paige was incredibly helpful in explaining the fine print. I was able to find a plan to fit my needs perfectly, and the policy paperwork was easy to understand. As for rental insurance, I always felt like I was getting top-notch coverage without paying through the roof. Whether I had a question about billing, coverage, or needed assistance their team was always just a call away. Overall, I feel secure knowing I'm covered with Lance Taylor - State Farm Insurance Highly recommend to anyone looking for reliable, hassle-free auto and rental insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Donnie Buck

October 24, 2025

5  out of  5
rating by Donnie Buck
"MR Noah at Lance Taylor State Farm has been the best.Always staying professional in making me feel good about spending my time in money with them.MR Noah reconnected with me when times got ruff for me in only because of my history with the company Mr Noah gave me a better rate.I definitely recommend Anyone who wants to feel like(a family environment,some one who would go over every detail in give you better deals that you woulded know unless Mr Noah told you him self.)Lance Taylor Statefarm With the edition of Mr Noah is Who I Fully recommend!!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Alex Hawk

October 4, 2025

5  out of  5
rating by Alex Hawk
"The whole team is great, helpful and very knowledgeable! Paige is the person who sold me on State Farm, she helped me get every discount i was entitled to, and some that were questionable, haha, overall Lance Taylor is a wonderful agent who will go above and beyond to get you all you’re entitled to, a wonderful and communicative team that I look forward to working with in the future!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Dana Tandy

September 29, 2025

5  out of  5
rating by Dana Tandy
"Katie was excellent and helped me 200 percent with my needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Charity Nally

September 24, 2025

5  out of  5
rating by Charity Nally
"Absolutely wonderful people, always caring and understanding towards any situation. Returns calls and follows up. Katie is always so very kind on the telephone and in person."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Heather Marin

September 23, 2025

5  out of  5
rating by Heather Marin
"Being with State Farm for a while now they have always been so good to me. They Always find me the best deals with the top full coverage. Grateful to have them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Karen Blake

September 18, 2025

5  out of  5
rating by Karen Blake
"I’ve been with Lance at State Farm for nearly 10 years. He is always available and ready to help. I know that he is looking out for my best interests and I highly recommend him."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Michelle Shillingford

August 26, 2025

5  out of  5
rating by Michelle Shillingford
"⭐️⭐️⭐️⭐️⭐️ I was with USAA since I was 16 (now 37) and thought I’d always stay. But every time I called, I had to re-explain my coverage to a new person and re-submit documents over and over. There was no one go-to person, and it felt like a nightmare waiting to happen if something actually went wrong. Switching to Lance Taylor, State Farm has been a game-changer. I now have a local agent and team who know me and my policies, plus we’re saving over $8,000 with better coverage. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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David Mattingly

August 22, 2025

5  out of  5
rating by David Mattingly
"Lance Taylor State Farm was able to save me a good amount of money on my auto and home insurance. The experience was very pleasant and I recommend them highly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Laura Stoll

August 21, 2025

5  out of  5
rating by Laura Stoll
"I have always had Great service with Jess, she is always so Helpful and listens to my needs. I can Depend on her and Paige at Lance Taylors State Farm in Elizabethtown. I appreciate all that you do and have done for me over the past 2 years. Jess is always on top of anything I ask of her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Shawn schlenk

July 25, 2025

5  out of  5
rating by Shawn schlenk
"Excellent Service"
We responded:
"Thank you, Shawn"
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Lynn Bledsoe

July 22, 2025

5  out of  5
rating by Lynn Bledsoe
"Katie? was very quick with helping and offered options for homeowners and life ins options."
We responded:
"We appreciate the kind words, Carol! "
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Mary Buckman

July 9, 2025

5  out of  5
rating by Mary Buckman
"Nice people and they saved me money 🤑"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Zoey Staley

July 9, 2025

5  out of  5
rating by Zoey Staley
"10/10 recommend Lance and Katie!"
We responded:
"Thanks, Zoey!"
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B Coy

June 30, 2025

5  out of  5
rating by B Coy
"Lance, Jess and the rest of the friendly staff at this State Farm office always “go the extra mile” to help answer any questions or resolve any issue. I appreciate them and have been with this office since it opened."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mar Yo

June 26, 2025

5  out of  5
rating by Mar Yo
"Wonderful team!"
We responded:
"Thank you, Marlane!"
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Leticia Filiatreau

June 25, 2025

5  out of  5
rating by Leticia Filiatreau
"Good staff!"
We responded:
"Thank you, Leticia!"
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Landon Schneider

June 24, 2025

5  out of  5
rating by Landon Schneider
"Emma was so helpful with and knowledgeable for an off my insurance needs. 10/10 would insure again"
We responded:
"Thanks, Landon!"
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Torie Sparks

June 24, 2025

5  out of  5
rating by Torie Sparks
"Had a great experience, everyone was very helpful and patient with me!"
We responded:
"Thank you so much, Torie!"
Profile photo of Chrissy Leake

Chrissy Leake

June 24, 2025

5  out of  5
rating by Chrissy Leake
"Paige is awesome, she is very nice and helpful. She always is very informative and lets me know about updates on my car and home bundle. 10 out of 10 reccomend."
We responded:
"Thank you, Chrissy!"
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Carlene Ballard

June 24, 2025

5  out of  5
rating by Carlene Ballard
"Great customer service!"
We responded:
"Thanks, Carlene! "
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Bella D'Onofrio

June 24, 2025

5  out of  5
rating by Bella D'Onofrio
"Emma is awesome"
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John Filiatreau

June 24, 2025

5  out of  5
rating by John Filiatreau
"Good"
We responded:
"Thanks, John"