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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Thornhill

February 19, 2026

5  out of  5
rating by Kristen Thornhill
"Diane with Lance Taylor's State Farm Insurance office was great to work with when we needed to add another vehicle to our policy! She explained the different options and helped compare what coverage we have on our existing vehicles to what we need on the new vehicle. We will definitely reach out to her in the future for any of our insurance needs."
We responded:
"Wow, thank you for the 5-star review, Kristen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Clinton McGill

February 18, 2026

5  out of  5
rating by Clinton McGill
"Diane Mullens is super helpful and easy to work with. Quick responses, honest advice, and they really looked out for my best interest."
We responded:
"Clinton, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Livi Barr

February 18, 2026

5  out of  5
rating by Livi Barr
"excellent customer service and Diane was very helpful!!"
We responded:
"We are grateful for your 5-star review, Livi! Thanks for taking a moment to share your positive rating of State Farm Agent Lance Taylor’s Team here in Elizabethtown . "
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James Shinault

February 6, 2026

5  out of  5
rating by James Shinault
"I want to thank Diane for helping me get my money that my mortgage company was over paid accidentally to the wrong mortgage company because I have two homes. I would’ve never been able to figure out on my own. Thank you Diane!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lance Taylor’s Team. "
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Vicki Wilburn

January 30, 2026

5  out of  5
rating by Vicki Wilburn
"They are so friendly and helpful They have been so amazing"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Elizabethtown to know that you had such a wonderful experience with us here on State Farm Agent Lance Taylor’s Team. Thank you so much for the 5-stars, Vicki! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lance Taylor’s Team anytime. "
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william lamkin

January 23, 2026

5  out of  5
rating by william lamkin
"I had to add a vehicle to my insurance policy. I spoke with Diane and she was so helpful. Very knowledgeable and exemplary customer service. It was a pleasure doing business with her."
We responded:
"william, thank you for your wonderful review of State Farm Agent Lance Taylor’s Team! william, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lance Taylor’s Team! "
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Allison Rose

January 20, 2026

5  out of  5
rating by Allison Rose
"Incredibly efficient, communicative, straightforward and helpful. Thank you so much!"
We responded:
"Thank you so much for the 5-star rating, Allison! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Michael Angelini

January 14, 2026

5  out of  5
rating by Michael Angelini
"The staff at Lance Taylor State Farm has been truly exceptional. They go above and beyond to help you every step of the way.
Jessica and Dianne have been phenomenal to work with. They both helped when we were in a pinch and not once made us feel anything but appreciated.
Thank you, all!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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James Dant

January 12, 2026

5  out of  5
rating by James Dant
"We have used Lance Taylor State Farm for years and highly recommend them."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations!"
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Zeke Phipps

January 2, 2026

5  out of  5
rating by Zeke Phipps
"Mr.Hobbs had great communication and a profound job knowledge."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Madyson Smith

January 2, 2026

5  out of  5
rating by Madyson Smith
"Jacob Hobbs was the best insurance agent ever and super helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandon Taylor

December 16, 2025

5  out of  5
rating by Brandon Taylor
"Lance and Paige are the GOAT of the insurance game, always get back to me with timely information, they may not be the cheapest, but they are real people who give real value to real life situations; worth every penny."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jessica Downs

December 16, 2025

5  out of  5
rating by Jessica Downs
"Everyone in the office does their best to make sure they give the best experience possible. I would highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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David Rust

December 12, 2025

5  out of  5
rating by David Rust
"Would like to thank Paige for her prompt and swift service on getting my motorcycle insured. Her outgoing and helpful demeanor made it almost effortless.
Thanks again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Clydro Henry

November 14, 2025

5  out of  5
rating by Clydro Henry
"Great customer service, and good people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Becky Miles

November 4, 2025

5  out of  5
rating by Becky Miles
"Paige Nalley is the best. She is informative and most helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Shanah Mattingly

November 1, 2025

5  out of  5
rating by Shanah Mattingly
"Paige is so professional and helpful. Always appreciate her help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Stephanie Robinson

November 1, 2025

5  out of  5
rating by Stephanie Robinson
"Their offices have been amazing with our auto coverage, handling our business post auto accident, and assisting us with new vehicles at the drop of a dime. Paige is especially helpful as she is only a text or email away from making my day so much easier!!! Thank you all!"
We responded:
"Thank you for the kind words, Stephanie! I'm glad we've been able to help"
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Millicent Ballard

October 28, 2025

5  out of  5
rating by Millicent Ballard
"Lance and crew are awesome! He’s super easy to work with, always quick to respond, and actually takes the time to explain things in a way that makes sense. You can tell he really cares about his clients and wants to make sure you’re covered the right way. I always feel taken care of — couldn’t ask for a better agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Marisela Logsdon

October 27, 2025

5  out of  5
rating by Marisela Logsdon
"It was my first time with State Farm, and I had a great experience! The staff was very friendly, patient, and explained everything clearly. I felt very comfortable and well taken care of. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Donnie Buck

October 24, 2025

5  out of  5
rating by Donnie Buck
"MR Noah at Lance Taylor State Farm has been the best.Always staying professional in making me feel good about spending my time in money with them.MR Noah reconnected with me when times got ruff for me in only because of my history with the company Mr Noah gave me a better rate.I definitely recommend Anyone who wants to feel like(a family environment,some one who would go over every detail in give you better deals that you woulded know unless Mr Noah told you him self.)Lance Taylor Statefarm With the edition of Mr Noah is Who I Fully recommend!!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Alex Hawk

October 4, 2025

5  out of  5
rating by Alex Hawk
"The whole team is great, helpful and very knowledgeable! Paige is the person who sold me on State Farm, she helped me get every discount i was entitled to, and some that were questionable, haha, overall Lance Taylor is a wonderful agent who will go above and beyond to get you all you’re entitled to, a wonderful and communicative team that I look forward to working with in the future!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Dana Tandy

September 29, 2025

5  out of  5
rating by Dana Tandy
"Katie was excellent and helped me 200 percent with my needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Charity Nally

September 24, 2025

5  out of  5
rating by Charity Nally
"Absolutely wonderful people, always caring and understanding towards any situation. Returns calls and follows up. Katie is always so very kind on the telephone and in person."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Heather Marin

September 23, 2025

5  out of  5
rating by Heather Marin
"Being with State Farm for a while now they have always been so good to me. They Always find me the best deals with the top full coverage. Grateful to have them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "